All orders made before 17hr CET are shipped the same day.
Call us now for more info, T +31883745000
Money back guarantee
Return purchased items within 30 days and get your refund
All payments safe
All local payment methods available. Pay safe and secured.
Delivery & Return
SHIPMENT & DELIVERY
All orders worldwide at the LORADILORA® eSTORE made before 17:00hr CET on business days, are shipped that same day.
European orders will be delivered within 2-3 business days and orders placed outside Europe will be delivered within 5 business days. LORADILORA® is a Dutch-based company and therefore orders placed on Monday until Friday in the Netherlands only, delivery will be the next day. Orders placed on Saturday will be delivered on Monday and orders placed on Sunday will be shipped on Monday and delivered on Tuesday. We use secured PostNL, DPD, DHL and FedEx priority for all shipping.
PLEASE NOTE; Although jewellery is meant to be available for everyone, some countries outside Europe have import restrictions on silver & gold jewellery and therefore cannot be shipped to certain locations. Please check the customs regulations of your country if you are unsure. Our prices do not include customs fees or other additional taxes that might apply to a customer in non-EU countries. Any customs or import duties that are levied on the ordered package and/or customs declarations and regulations required once it reaches its final county of delivery are the sole responsibility of the recipient.
For all orders over € 50, - shipping is free. During check-out, any delivery costs will be displayed, valid for your destination. Once your order has been processed, you will receive an email with your Track&Trace number to track your order and/or change the delivery moment. When a product is out of stock, this is indicated and can not be ordered. In the unlikely event that, despite the mention 'in stock' the item is not immediately available, (this could occur in the exceptional case of two simultaneous orders) you will be contacted directly and you will be informed about the expected delivery time or an alternative is suggested. In case you no longer wish to receive the order, it is your right and responsibility to cancel the order.
The LORADILORA® eSTORE always dispatches your order the same day unless a product is out of stock and 'backorder' is mentioned with the product. In this case, the product is on its way from our factory in India and we can guarantee that your order will be delivered within 1 week. If 'out of stock' is mentioned with a product, the delivery time is longer than 2 weeks and the product can not be ordered at this time.
Enter your zip code and your original tracking number (eg 3STSKU111323529) that you received with your original order by e-mail
Select your desired delivery point in your area
Print your return label yourself free of charge
Pack your return shipment in the original packaging with the return label
Place your order at the delivery point you selected.
You will receive a proof of delivery at the delivery point, you will also be digitally informed so you can follow the progress of the shipment. After receiving your order, your order amount will be credited back to your account.