- Enter your zip code and your original tracking number (eg 3STSKU111323529) that you received with your original order by e-mail
- Select your desired delivery point in your area
- Print your return label yourself free of charge
- Pack your return shipment in the original packaging with the return label
- Place your order at the delivery point you selected.
You will receive a proof of delivery at the delivery point, you will also be digitally informed so you can follow the progress of the shipment. After receiving your order, your order amount will be credited back to your account.